Shipping policy

1. Order processing time

Order cut-off time is 6:00 pm (CST) Mon to Friday.

We try our best to accommodate your needs but it takes 1-3 business days to process, pack, and ship orders. Large orders may require additional processing time. Orders are processed the next business day. Orders placed on weekends will be processed on Monday. Orders received on weekends and holidays will be processed the next business day. Please note that sales and busy periods may cause delays in shipping.

Our business week is defined as Monday through Friday (excluding holidays and weekends).

2. Shipping Time

The estimated delivery time is 7-15 business days from the date the order is processed.

Please note that shipping times may vary depending on delivery location and weather conditions.

3. Shipping Fees

Standard shipping is $6.99 for all orders.

4. Shipping Addresses

We are pleased to announce that Caspertshirt ships within the United States, allowing us to focus on providing the fastest and most efficient service to our customers. For any address in the United States, we are committed to providing the best shopping experience with fast delivery times and reasonable costs. Rest assured that we are here to support you every step of the way.

5. Shipping Providers

We partner with leading shipping providers to ensure that your order is delivered safely and on time. We use UPS, known for its speed, reliability, and dedicated customer service. Every order is closely monitored, and you will receive tracking information so you can easily check the status of your delivery. We are committed to providing you with the best shopping experience, from the moment you place your order to the moment your product arrives.

6. Wrong or Damaged Package

We take great care to ensure that your order arrives in perfect condition. If you receive a damaged product, please contact us via email at [email protected] within 7 days of receiving the product. Please provide a photo of the damaged product, your order number, and any other information so that we can resolve the issue promptly.

7. Changing the Shipping Address

If you need to change your shipping address, please contact our customer service team as soon as possible. We will do our best to assist you, but cannot guarantee that the address can be adjusted after the order has been placed.

8. Tracking Your Order

You will receive a confirmation email or text message with a tracking number and a link to track your package. To track your package, you can visit our tracking page. If you are unsure of your number, please check our delivery confirmation email.

9. Contact Us

If you have any questions or need assistance regarding our shipping policy, please contact our customer service team. We are always here to assist you and ensure your order is delivered on time.

Email: [email protected]

Address: 2204 22nd St, Gulfport, MS 39501, USA

Mon-Fri: 8:00 am – 6:00 pm (CST)