FAQs

1. Can I change or cancel the order after ordering?

You can cancel the order within 24 hours from the time of ordering to be refunded all the money.

After 24 hours, the order will be processed and cannot be canceled.

2. How long delivery time?

The estimated delivery time is 7-15 working days from the date the order is processed.

Please note that shipping time may vary depending on the delivery location and weather conditions.

3. How to track my order?

You will receive a confirmation email or text message with a tracking and link number to track your package. To track your package, you can visit our tracking page. If you are not sure about your number, please check our delivery email.

4. What is the shipping cost?

The standard shipping fee is $ 6.99 for all orders.

5. What payment methods are accepted at caspertshirt.store?

Accept payment via Paypal, Payoneer.

6. What do I need to do if the package is wrong or damaged?

We are very careful to make sure your order arrives in perfect condition. If you receive a broken product, please contact us via email at [email protected] within 7 days from the date of receiving the product. Please provide broken product photos, your orders and any other information so we can solve the problem in time.